CaptionsXR Privacy Policy
Effective 09/06/2024 (DD/MM/YYY)1. Introduction
CaptionsXR (“captionsxr.pro,” “we,” “us,” and “our”) provides a generative productivity platform to assist customers in creating captions for their videos.
We respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to personal data (“Personal Data”) that we collect from or about you when you use our applications and services (collectively, “Services”) or when you visit our website at captionsxr.pro (the “Website”). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings.
2. Information We collect
2.1. Personal Information
When you register with CaptionsXR using your Google or TikTok account, we collect the following personal information:
- Google Account Information: Name, email address, profile picture, and other information you make public on Google.
- TikTok Account Information: Username, profile picture, email address, and other information you make public on TikTok.
2.2. Video Content
When you upload a video to our service, we collect and store the video content for the purpose of generating captions and editing the video.
2.3. Usage Data
We collect information about your use of our services, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Actions taken within our application
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To generate and edit video captions
- To upload edited videos to your connected YouTube or TikTok account upon your request
- To improve, personalize, and expand our services
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
- To process your transactions and manage your orders
- To find and prevent fraud
4. How We Share Your Information
We may share your information in the following situations:
- With Your Consent: We may share your information with third parties if you give us permission to do so.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: If we are invulved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
6. Your Data Protection Rights
You have the right to:
- Access and obtain a copy of your data
- Correct any inaccuracies in your data
- Request the deletion of your data
- Restrict or object to the processing of your data
To exercise any of these rights, please contact us at privacy@captionsxr.pro.
7. Retention of Your Information
We retain your personal information only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@captionsxr.pro